One hotel. One operating system.
SwagatOS connects OTA reservations, direct enquiries, room inventory, guest conversations, and payments in one operating flow for independent hotels.
in one place
across all channels
Booking.comNew reservation
MakeMyTrip2-night stay
AgodaGuest details
WhatsAppDirect enquiry
SwagatOSYour hotel. In sync.Booking.com Synced
Expedia Synced
Goibibo SyncedWhere your rooms are discovered, Setu keeps the operating trail connected.
Major and regional OTA reach through the Swagat Setu channel integration.
Agoda
AirbnbBooking.com
Bookings Maker
Cleartrip
Trip.com
EaseMyTrip
Expedia
Goibibo
HappyEasyGo
Hostelworld
Hotelbeds
MakeMyTrip
Reconline
Tiket.com
Travelguru
Traveloka
Travolounge
VHS Hub
YatraOTA connectivity is delivered through Swagat Setu's channel integration and depends on channel and property onboarding.
Swagat Setu is your distribution control room.
One bridge between the hotel's room ledger and the channels selling it. Setu makes each handoff inspectable, from incoming reservation to the inventory that moves back out.
Reservations arrive with context
Source, room mapping, stay details, and guest information enter one operational view.
Availability moves back out
Inventory and rate changes pass through the connected channel layer instead of another manual round.
The exceptions stay visible
Mappings, retries, reconciliation, and failures remain observable so the hotel team keeps control.
Move a real reservation through Setu.
Every control names and changes one operational step.
Ready to receive a reservation
Nothing changes until the hotel team or channel event names the next action.
- Source
- Booking.com
- Room
- Awaiting mapping
- Inventory
- 4 available
A connected suite, not another collection of tabs.
Each SwagatOS product owns a clear part of the guest and hotel journey. Together, they preserve one useful operating record.
Swagat Setu
Property onboardingOTA reservations, room mappings, rates, and inventory move through one controlled channel layer.
Swagat Sarthi
AvailableGuide guests from their first question to clear dates, room options, and a confident booking handoff.
Swagat Direct
Private previewBring hotel-led enquiries into a structured booking flow without losing the personal conversation.
Swagat Pay
AvailableCreate payment steps, follow status, and keep receipts connected to the booking record.
Swagat Desk
AvailableBookings, inventory, payments, receipts, and staff actions stay visible to the hotel team.
One conversation. One clean handoff.
A guest asks on WhatsApp. Each SwagatOS product moves one clear part of the booking forward while the full context stays connected.
“Do you have a deluxe room for two guests, 18–20 September?”
Swagat Reception
A broader front-desk and PMS layer, being shaped around the daily rhythm of independent hotels.
Made for the hotel team that has to keep moving.
Independent hotels, boutique resorts, and homestays need clarity in the shift, not software theatre.
Fewer manual inventory updates
A reservation changes the room ledger once, then the connected channel flow carries that update forward.
One handoff from enquiry to paid booking
Guest intent, stay details, payment status, and booking confirmation remain part of the same journey.
Clearer control for a lean team
Owners and front desks see the next operational action without opening another spreadsheet or extranet.
Your property should shape the quote.
No two properties are the same. Each has a different set of requirements. With modular pricing, SwagatOS provides a personalized quote based on your room count, selected modules, and required interfaces.