SwagatOSOraik Systems LLP
Data Deletion Instructions
Last updated: 24 September 2026
Request deletion
Email sales@oraik.co with the subject “SwagatOS data deletion request”. Hotel owners or authorised staff can request deletion of a hotel account or particular records. Guests can contact the hotel they dealt with directly, or write to us so we can identify and coordinate with that hotel.
What to include
Tell us the hotel name, your relationship to the hotel, the email address or WhatsApp phone number associated with the information, and whether you want an account, conversation, booking or other specific information reviewed for deletion. Include enough detail to locate the record. Do not send passwords or sensitive identity documents in your initial email.
What happens next
We will review the request, verify your authority where needed and coordinate with the hotel for guest records. We will explain the outcome of the request. Some information may need to be retained for legitimate legal, accounting, security or dispute-resolution purposes, even after an account is closed or other data is removed. Removing information from SwagatOS does not itself delete copies held by a hotel or another provider.